Case Study

Montesshare is a Montessori, Spanish bilingual preschool in Northern Virginia.

Challenge 

Montesshare was a new school that was seeking to establish its brand in a highly competitive market and retain the current student body to ensure continued growth.

Our Work

After interviewing members of the community, our work focused on providing a customer experience platform and customer service training.

Results

Montesshare is full with a waitlist and lost zero students due to perceived or real experience challenges.

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"Truth Tree spent time learning about our story and created a personalized action plan to help our staff interact with customers (parents) in a way that is meaningful to them.​" 

-  Joy Wilder, Owner, Montesshare

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