Montesshare is a Montessori, Spanish bilingual preschool in Northern Virginia.
Montesshare was a new school that was seeking to establish its brand in a highly competitive market and retain the current student body to ensure continued growth.
After interviewing members of the community, our work focused on providing a customer experience platform and customer service training.
Montesshare is full with a waitlist and lost zero students due to perceived or real experience challenges.
"Truth Tree spent time learning about our story and created a personalized action plan to help our staff interact with customers (parents) in a way that is meaningful to them."
- Joy Wilder, Owner, Montesshare